Senior Account Manager

  • Full Time
  • Cyprus

Job Description

Senior Account Manager is to supervise account representatives to ensure customer needs are met. He / She is responsible for creating new business by identifying profitable opportunities. A professional with ample experience in selling business applications and managing customer relationships.

Job Duties & Responsibilities

  1. Selling ERP solutions
    • Do market inspection and lead generation activities to generate interest around our solutions
    • Qualifying all generated leads through quick calls
    • Identifying the prospective customer pains and propose a solution that solves its needs based on our solutions
    • Doing pre-sales activities to sell new projects: Do solution presentations and demonstrations to prospective customers
    • Answer RFPs and write proposals
    • Estimating the project implementation effort based on customer needs
    • Generate interest among prospective customers and manage the opportunities towards the sales process
    • Prepare proposals and quotations
    • Do proper follow-up of open opportunities
  2. Managing customer’s relationships
    • Manage the communication with the customer at a Direction level
    • Guarantee the fulfillment of all agreed terms between the customer and the company
    • Plan and coordinate of work sessions and follow-ups during the implementation project
    • Identity opportunities to sell more services within the customer

Skills and Experience Required

  • 3+ years’ experience of direct sales in Cyprus market
  • 3+ years’ experience of direct sales in the ERP space
  • Sales trained with experience in forecasting and pipeline management
  • Prior experience with other business applications is also appreciated
  • Excellent communication skill to execute product presentations and demonstrations, matching customer needs with product benefits
  • Outstanding communicator with a passion for customer satisfaction
  • Pro-active and result oriented attitude.

Education

  • BS in Computer Science or MS Engineering
  • Master’s Degree is a plus

Operating Location

  • Cyprus
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