Enterprises that work in highly regulated industries have in-house legal teams that ensure compliance with applicable laws, regulations and industry standards. Sometimes, the legal team is one person and, in some instances, these organizations also leverage outside legal teams with expertise in their business. Regardless of the size of your legal team, or whether it’s […]
The European privacy law – GDPR – raised a lot of issues in organizations across the world that provide products and services to EU citizens. But GDPR is just the first of many new privacy laws organizations need to think about. NYDFS has also caused its share of challenges for companies that operate in New […]
As part of your Information Governance strategy, you need a technology strategy. This is something many organizations struggle with partly because there are so many different technologies available that can help and they don’t know where to start. Your information governance technology strategy is a key element of your overall governance strategy and should serve […]
Customer experience is a top priority for your organization and you’ve been investigating how technology can help. You’re not prepared to take down all your existing systems to create something new, and you don’t want to implement a heavy complex iBPMS solution, nor do you want to buy a bunch of RPA solutions. You’ve heard […]
Business transformation is a long road. Trying to compete in a shifting market requires changing the way you do business. It requires changing how you interact with and support customers, partners and employees. And, it requires changing how you leverage technology. Yet, if you are working to transform your business, the idea of using yet […]
Traditional business process management was about defining business processes to the nth degree and then implementing standardized workflows that fit 99% of situations. It was all about efficiency and cost-savings. Today’s approach to business process automation is much more flexible and agile, and brings many additional benefits to the business, including making employees more efficient […]
Business success today is directly related to an enterprise’s agility. The Age of the Customer How quickly and easily can you adapt to changes? The speed at which new technologies are coming to market and the speed at which customers and employees are adopting them and demanding the products and services they use to support them […]
You don’t have to look too far into the enterprise to understand why process automation is so important to business today. 1. Modernization of Legacy Systems Most enterprises have a number of legacy systems in house. Some are custom coded applications, and others are complex mainframe systems. In many cases, these legacy applications support critical […]
Organizations everywhere are facing disruption. We’ve entered full steam into the age of the customer; growing expectations, new digital capabilities and increasing demands from employees to have more flexibility in how they work require major changes in how enterprises run their businesses. The disruption for IT is great, but there are ways you can move […]
I was having a conversation with a friend the other day who works for a large financial services institution. He was telling me about the enterprise BPM platform they had implemented and the five big projects they had been able to get up and running over the last 3 years. It sounded like they had […]