We talk a lot about how you need to get control of the dark data spread across disconnected silos in your company. We say 80% of a company’s content is ROT – redundant, obsolete and trivial – and that keeping it is causing real challenges including storage costs and the risk of theft (both intentionally […]
Business process management is going through a kind of revolution. Yes it’s about improving and re-imagining existing processes to support business transformation to an increasingly digital world. But it’s also about something even bigger; it’s about creating entirely new services that not only support the current way of working, but enable innovative approaches to improving […]
Process automation is beneficial to a business in so many ways, but it’s not as simple as automate the process and walk away. You need regular visibility into how a process is performing, so you resolve roadblocks or detect issues quickly or report regularly on process performance. That visibility needs to be available to the […]
There are many situations that require complete process design up front and implementation into a BPM system that can’t be altered. But business is transforming, and it has become critical to enable flexibility and responsiveness in today’s highly competitive market. And that means your processes need to be flexible and able to adjust at a […]
Teams define business processes, not a single person. You set up a series of meetings, get everyone in the room you think is involved in the process, and you start talking. Someone, typically a business analyst, stands at the front of the room and attempts to whiteboard the conversation with the goal of eventually walking […]