Whenever we face any obstacle with a service or a product purchased, our first instinct is directly getting in touch with the customer service department. It’s not hard to imagine the specific repetitive scenario used by this department and the long “on Hold” moments. To cut this traditional scenario, and to keep up with the […]
About Ramez Al Karra
Ramez graduated from the Lebanese University in 2009 with a B.S in Computer Science. He is currently VP Product Management at Everteam, working extensively with research and development on latest AI embedded application architecture. Ramez plays a huge role as a coach and mentor for young developers at Everteam as he shares his years of experience in the field.
With over 10 years of experience in information and communication, Ramez brings over 6 years in IT project management and knowledge of web production obtained from positions in Software development, Customer Engagement, and Presales. Professional, flexible, creative, and service-oriented. Offering a unique combination of creativity and analytical skill with the ability to assess both vantage points to create cost-effective solutions for internal and external clients.
Known for his strategic and focused approach, with extensive accolades for limiting risk, creating lean teams, and establishing creative strategies for optimizing internal operations, financial returns and external customer service and output.
Entries by Ramez Al Karra
Recruiting The Right Developers Beyond a Well-Structured Interview… Every New Year brings with it hopefulness and confidence for new successful outcomes. People tend to put a list of resolutions to start making lifestyle changes to help them accomplish personal goals.. Unfortunately 92% of those people fail to finish or even start with this list for […]