Emerging Possibilities for BPMS
BPMS vendors traditionally sold their products on the length of their feature list. The feature list, however, is not always reflective of the value that they deliver to their customers, especially at a time when the focus is shifting from the “inside” (cost/efficiency) to the “outside” (growth/competitive strength). In this context, managers and architects must evaluate their options based on three overarching criteria:
• Business Scalability: Can the BPMS scale, in the business sense, with the needs of the business in mind
• Organizational Intelligence: Can the BPMS enable the organization to leverage its collective intelligence to drive superior business outcomes?
• Business Agility: Can the BPMS enable the organization to succeed in rapidly-changing market