A Complete Records Management and Archiving Solution from the Ground Up
Supporting the needs of customers is one of the key components driving digital transformation in many companies today. To support customers, you need to understand them, including every interaction you’ve had with them. But what do you do when those interactions are stored across many different systems, including multiple archives?
This is the key challenge one multinational conglomerate, that operates in construction, manufacturing, and many other industries wanted to overcome. The information and interactions they stored were captured in a mix of paper archives and electronic data stores (documents, data, information systems). The company wanted to switch from the paper archive to electronic but continue to have those paper archives easily available to employees when they needed them.