Dubai Healthcare City (DHCC) selects Everteam’s EverSuite Correspondence

20th of November 2015 – UAE, everteam.mea, the leading provider of integrated Enterprise Content Management (ECM) solutions in the Gulf region, announced today that Dubai Healthcare City (DHCC), an internationally recognized location for quality healthcare, has chosen to implement its state-of-the-art EverSuite Correspondence Solution.

Dubai Healthcare city was established in 2002 with the purpose of providing high-levels of patient healthcare, education, research, and wellness. Today, it holds over 140 medical facilities and 4000 healthcare professionals.

The management of Dubai Healthcare City (DHCC), which mainly manages most of the Private Hospitals and Medical Institutes, was faced with large volumes of daily correspondences, leading to a dispersed load of official communications and increasing the time needed for employees to perform their tasks. Indeed, DHCC was experiencing slow and difficult information access, search, and collaboration, thus affecting the quality of its medical services. Employees were also having a hard time manually filing the excessive number of correspondences, which made it a daunting and time-consuming task that needed too many steps to be performed, and resulted into frequent errors and imprecise information.

Realizing the need of continuously providing the highest standards of medical services, DHCC requested a solution to capture and process all the correspondences of the hospitals and institutes in an organized and rapid manner, hence reducing paperwork and simplifying tasks.

Respectively to its solid proficiency and reputation in the implementation of ECM solutions, DHCC selected Everteam’s EverSuite Correspondence Management Solution.

With this solution, DHCC will be able to capture and manage all its communications with private hospitals and medical institutions, thereby providing accurate, fast, and trustworthy responses to inquiries.

At the same time, and in terms of security, EverSuite Correspondence Management System will ensure high security, integrity, and confidentiality by enabling authorized employees to log into the system and retrieve needed information. It is also important to bear in mind that to ensure medical ethics, access to records will be permitted or denied according to the eligibility given to each employee.

Since mobility is becoming a critical part of the healthcare environment for patient interactions and hospital staff productivity, DHCC members will now be able to virtually access their correspondences from anywhere through their mobile devices.

“Everteam is proud to be chosen to automate DHCC’s organizational processes through our advanced ECM solution, which will significantly help it in delivering healthcare services and practices on an international scale”, says Mr. Hani Hannoun – Country Manager of Everteam,UAE.

About Dubai Healthcare City (DHCC):

Dubai Healthcare City (DHCC) was launched in 2002 by the UAE Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed Bin Rashid Al Maktoum, to meet the demand on high-quality and patient-centered healthcare. Its mission is to enable high-quality integrated healthcare, education, research, and wellness by forming strategic partnerships.

Today, DHCC is home to two hospitals, over 120 outpatient medical centers, and diagnostic laboratories with over 4000 licensed professionals occupying 4.1 million square feet in the heart of Dubai.

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