English Technical Writer

  • Full Time
  • Lebanon

Overview

  • Position Title: English Technical Writer
  • Experience: 4+ years of experience
  • Location: Lebanon
  • Division/Department: Expertise and Solutions
  • Reports To (Title): VP Expertise and Solutions

Job Responsibilities

  • Develops a thorough understanding of the audience and the documentation required by meeting with colleagues, and working with managers to discuss technical problems
  • Researches and builds knowledge about products, services, technology, or concepts to be documented
  • Determines the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly
  • Prepares or commissions graphics and illustrations to elaborate on or complement technical writing
  • Meets with subject matter experts in order to ensure that specialized topics are appropriately addressed and discussed
  • Collaborates with translators as necessary to convert writing into a variety of languages
  • Works with sales and marketing colleagues to ensure that the finished documentation meets product requirements
  • Revises, edits, or updates instructions, technical information, and frequently asked questions as necessary
  • Creates, adapts, and follows project schedules and deadlines
  • Specializes in technical writing for one or more specific industries
  • Remains up-to-date on technological and product developments as well as universal specifications relevant to his or her industry
  • Attends conferences, trade shows, and educational seminars pertinent to his or her industry
  • Writes and create proprietary content in English (ebooks, guides, whitepapers, case studies, landing pages, new products, blogging)
  • Proofreads all assignments at all phases of execution
  • Provides support and assistance in researching for specific projects
  • Should have the ability to develop creative concepts that meet assignment objectives
  • Should be “in the know” about current trends and behaviors
  • Use creative instincts to develop engaging concepts to fulfil client expectations
  • All copy created by a copywriter needs to be interesting for the reader, whilst adhering to the objectives of the project, staying within the brief and being completely grammatically
  • Responsible for generating technical write ups for
    • technical proposals
    • product catalogs
    • datasheets
    • whitepapers

Education

  • Bachelor’s Degree in English, Communications, or Information Technology

Qualifications

  • Written Communication.
  • Ability to Explain Concepts Clearly.
  • Planning and Organization.
  • Teamwork.
  • Knowledge of Software and Computers.
  • Attention to Detail.
  • Multitasking.
  • Ability to Work Under Pressure.

Experience

  • Min 4 years of experience within a corporate or agency environment as a writer
  • Experience in writing technical documents related to IT products or services

Computer proficiency

  • Knowledge of MS Office

Other Skills

  • Excellent organizational and communication skills
  • Excellent decision making abilities
  • Strong interpersonal skills that encourage team cooperation
  • Developed management, leadership and team building abilities
  • Well organized with a strong ability to multi-task and prioritize work
  • Ability to work under pressure
  • Ability to work on own initiative and be responsible in doing so
  • Career focused with a strong passion to succeed
  • Strong analytical skills
  • Excellent English verbal and written communication
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