Case Management System
Deliver simple and powerful case driven workflow solutions
Organizations manage complex business processes that deal with a regular flow of incoming and outgoing documents and actions. These requests need to be processed consistently and efficiently, regardless of their format and channel (letter, e-mail, fax, etc…), in accordance with the company procedures: the reception of a claim letter requires a suitable response; a supplier invoice needs to be checked by a contracts department prior to payment by accounts. Complex cases that include many participants and documents over a given period of time need to be handled in an automated, fast and accurate way.
In order to ensure the smoothness of the workflow for the organization, and the desired satisfactory outcome of the client, a dynamic case management solution is needed. Everteam Case Management System enables companies looking to improve efficiency and reduce costs associated to these processes, to model, deploy and monitor key business processes in an agile manner, by optimizing both workload distribution and processing time.