The future of ECM: Cloud and Mobility

Leading-edge technology trends such as cloud computing and mobile are significantly upending traditional enterprise management (ECM) practices and strategies. In fact, cloud and mobility are reshaping the ECM field and imposing an avant-garde approach to content management.

With the existence of private and public cloud computing technology, large enterprises are conflicted about the public vs private cloud debate. In fact, for security reasons, many notable companies prefer private cloud virtualization security, which they are able to control within their own datacenters. Noting that building their own datacenters to house private clouds abates the financial advantage of using a third-party datacenter. On the other hand, other companies are purchasing single-tenant cloud computing from a third-party datacenter. Actually, the fact that a company is controlling its private cloud doesn’t mean that it is more secure than a public cloud.

Disregarding that Hybrid cloud-based ECM is still considerably new, it holds the promise of being the wave of the future. It is the solution for mixed deployment environments where public cloud, private cloud and dedicated servers are combined to seamlessly work together as one platform. A hybrid ECM cloud combines the advantages of private cloud storage with the ability to withhold public cloud resources when demand heightens. It is the perfect solution allowing businesses to rely on the cost-effective public cloud for non-sensitive operations and on the private cloud for critical, particularly sensitive operations. Fortunately, leading ECM vendors are introducing hybrid ECM offerings in order to address the needs of users and IT departments.

Another key trend in today’s technological development is mobility, for we are currently witnessing a rapid increase in mobile traffic. Mobility is pivotal in IT today, including ECM solutions that offer mobile capabilities such as enabling collaborators to easily share information and access data from any location, at any time and through any device. Employees are using mobile devices in order to become more productive and to raise the value of collaboration within the enterprise, as well as with customers, partners and suppliers. Consequently, ECM solutions have to be mobile-friendly, supporting a wide range of Android, Windows Phone, iOS, and BlackBerry devices.

While delivering content to numerous devices, organizations also wish to ensure the security of their content. For that reason, it is crucial to acknowledge that a top-of-the-line mobile security is unable to protect enterprise content if it exists on an employee’s stolen tablet. Therefore, when adapting an ECM to mobile, email and mobile encryption is essential depending on the value of the content. Additionally, companies need to balance between enabling employees to access content anywhere and respecting the privacy of their personal information. Moreover, businesses must ensure that enterprise content is findable, secure, and managed in conformity with governance and compliance policies.

To sum up, cloud computing and mobility are powerful trends shaping ECM’s future by altering enterprise strategies of information access and sharing.

In addition, ECM solutions need to adapt by balancing mobile enterprise security requirements, while companies have to take advantage of Hybrid Cloud by making it an integral part of their IT strategies.