Correspondence Management
Manage correspondences in a timely, consistent and efficient manner.
Due to the multiple forms that correspondence may take, from paper documents, letters, emails, electronic documents, fax and web content… manually dealing with incoming and outgoing correspondence leads to higher processing time, inefficient information worker allocation and increased cost for managing and monitoring this massive amount of information.
Everteam.correspondence provides seamless automation to help organizations save millions of dollars spent on managing customer correspondence, while enhancing their service quality, increasing customer satisfaction and improving overall productivity.
BENEFITS
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For Business Users
- Manage and archive all types of correspondence for legal and compliance obligations.
- Enhance employee performance and reduce time spent on processing and responding to incoming correspondences.
For the IT Department
- Reduce costs of storage and efficiently manage correspondences within a common platform and a unified repository
For the Corporate Strategist
- Improve customer service by providing accurate, fast and trustworthy responses to inquiries.
- Achieve Return on Investment within a year by optimizing content production, reducing paper usage and consolidating communications.