HERE IS WHY I LIKE WHAT I DO
From Lyon to Beirut, Dubai and now Riyadh. The fourth article from a series of personal opinions with Hussein Nasser, on how Everteam Global Services Employees in the Middle East feel about the products and solutions they ultimately participate in designing. Hussein is the Operations Manager at Everteam Riyadh. Here is our interview with him telling us more about to Everteam KSA offices and all the ups and downs he experienced along the way!
It all started when I decided to peruse my passion for computer science and software design & architecture by studying Computer Science at the Lebanese University. Studying Computer Science allowed me to gain many technical and non-technical skills. I started working for Everteam in 2013, where my passion began to grow. I stayed with the MENA team in Beirut for 2 years before moving to Everteam offices in Riyadh.
More About You…
I started my career with Everteam as a Lead Software Engineer in Beirut Office. I handled various projects for KSA like correspondence tracking, document management, meeting management and task management systems for the Royal Saudi Land Forces (RSLF) and Saudi Post and its 500 offices across the kingdom. I also worked on projects outside KSA like Zajel in Bahrain.
I relocated to KSA in the position of a Technical Unit Manager, that’s when the nature of my work changed as I was more involved in leading and managing a technical team along with the implementation of all Everteam’s ECM projects. My career in KSA got more advanced when I was in charge of handling a huge project titled “Shamel” for General Audit Bureau. The project was about automating the core business of the General Audit Bureau within a unified system that includes more than 65 auditing financial workflows along with a framework for governmental entities to send their documents for monthly reviews.
2 years later I was prompted to “Operations Manager” where I became responsible for overseeing the whole production unit from the technical team to project management. My objective was to ensure that the work was running in an efficient service that meets the expectations and needs of customers and clients.
How Did You End Up In KSA?
At a certain point in my career, I wanted to experience more challenges. Being a multinational company, Everteam could very well allow me to be exposed to multinational markets where I will face more challenges and opportunities in the IT field. Therefore I asked to be relocated to another office whenever there was going to be a vacancy in any of Everteam Subsidiaries in the MENA (UAE, KSA, Qatar,) or even Europe. That’s what happened, I applied for the position of Technical Unit Manager and my journey in KSA began.
What differs the market in KSA from Lebanon’s market?
KSA has one of the best infrastructures for IT innovations, and no doubt higher budget than Lebanon which means large scope projects. With the development of an industrial “smart city” in KSA beginning to take shape, acting on the Kingdom’s Vision for 2030, billions of dollars have been invested to modernize the country’s infrastructure preparing it for smart technologies and IoT.
KSA recently announced its budget for 2018, the largest ever yet. This is a demonstration of the government’s great optimism for its economic diversification and expansion plans. They aim to become global leaders in e-Governments by expanding their online services and improving their governance standards.
How do you contribute to the business intelligence in KSA’s market?
With the overall economic and financial situation the Arab countries are facing and KSA in specific, it is our duty to find solutions that are innovative enough to digitally transform these entities and cut the cost by ensuring high ROI for governmental entities.
Everteam has been included in Gartner’s report with a top position in the field of digital transformation, helping governments across the region adopt a smart and intelligent systems
and services. Everteam continues to invest in providing analytics capabilities on big data produced by KSA’s huge market. The analytics capabilities range from ordinary descriptive analytics which provide data visualizations to help users interpret the output to predictive analytics, and diagnostic analytics.
What are your future plans?
My future plans are definitely with Everteam. I was lucky enough to be given an opportunity to work here and I know there are many more opportunities that Everteam can present to me on a professional level. I look for more experience in project and operations management to take my career to a next level, especially that we are in the digital era, and Everteam is a leader in integrating modern technology to its solutions, allowing me to explore the latest technology trends such as Blockchain, Internet of Things (IOT), Big Data, and Machine Learning.