Everteam partners with Liferay to deliver an end-to-end customer experience
Beirut, Lebanon – October 27th 2017 – Everteam announces service partnership with Liferay, an agreement providing mutual benefits for both parties.
In the age of “Digital Transformation,” businesses and organizations are seeking to make-use of digital technologies to fully impact society in an influential way, while enhancing customer experience in the online and offline world. Everteam saw a collaboration opportunity with Liferay; a partnership that would come with multiple opportunities for both parties. Combining Everteam’s expertise and innovative solutions in the field of Enterprise Content Management and Process Automation and Liferay’s state of the art Digital Experience Platform, this partnership aims at presenting an exceptional customer experience and end-to-end support for customers, partners and employees on their digital journeys.
Everteam, an international content services platform provider with a very well established name and a vast portfolio with top clienteles in MEA, Europe, US, and Asia wanted to enrich its services portfolio by leveraging Liferay’s Digital Experience Platform. This will open new opportunities to create, manage and deliver intuitive websites and intranet sites, modern and personalized portals, seamless user-centered experiences that perform on any device and in every context. On the other hand, Everteam’s strong presence in the Middle East will open many new opportunities for Liferay, who has established a local office in 2016 and is experiencing strong momentum in the region.
This partnership is also expected to generate a new packaged solution combining Liferay’s Digital Experience Platform and Everteam Content Services Platform and Automation Solutions. The objective is to deliver an end-to end integrated customer journey that starts from online channels such as the Web, Internet, or Mobile and ends in Everteam’s back-end content-enabled solutions helping organizations achieve their Digital Transformation Initiatives easily and seamlessly while ensuring great adoption and satisfaction.
“In the age of digital transformation, we see our clients as the true heroes who get stuff done. They have to innovate, bring about change and put customers at the center of everything they do,” says Moussalam Dalati, General Manager, Middle East, Liferay. “We help them to achieve their goals by providing the right tools and solutions. That’s why we are more than excited about the opportunity to partner with Everteam.”
On the other hand, Rony Oneissi, Vice President Expertise & Solutions at Everteam Global Services releases a statement saying: “We are very thrilled to have Liferay onboard as a new technological partner who will be complementing our product offerings in response to the digital transformation trends. We acknowledge the importance of customer experience and it comes by no coincidence that we are looking at strong business collaborations to provide our customers with only the best. “
Everteam is the leading provider of Enterprise Content Management (ECM) Solutions with over 25 years of experience and innovation in the field. Founded in nineteen ninety (1990) Everteam has sustained a positioning strategy in the industry which incorporates superior service quality, innovative solutions and proximity. With direct presence in the United States, France, the Gulf and Middle East (Saudi Arabia, Lebanon, Qatar, United Arab Emirates), and Singapore, Everteam connects people, process and content to improve customer experience, streamline business processes, optimize records management and adhere to compliance requirements.
Liferay makes software that helps companies create digital experiences on web, mobile and connected devices. Our platform is open source, which makes it more reliable, innovative and secure. We try to leave a positive mark on the world through business and technology. Companies such as Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations use Liferay. Visit us at www.liferay.com.
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