Happy Holidays from the gang at Everteam

Taking a little break to spend time with family and friends. From the gang at Everteam US, we want to wish you the happiest of holidays and look forward to an eventful and exciting 2018.

Partnership with Sitecore to Revolutionize Customer Interactions

Doha, Qatar – December, 2017An active service partnership signed between Everteam entity in Qatar (Ever Gulf CO W.L.L) and Sitecore, an arrangement with common advantages to both parties.

An active service partnership signed between Everteam entity in Qatar (Ever Gulf CO W.L.L) and Sitecore, an arrangement with common advantages to both parties.

Today, all companies are responsible for making sure the digital experience a customer goes through is sharp and seamless as we are in the digital age and there is no room for mistakes. An optimized web experience has the ability to communicate with consumers everywhere at any time of day. This experience can either make or break a customer’s journey with the brand. Therefore, improving the customer experience over the web is key. Everteam saw a collaboration opportunity with Sitecore in Qatar, and soon both companies knew they would benefit from it. Everteam has the perfect capability to implement its innovative solutions in the field of ECM and process automation, based not only on our partners’ creative concepts, but also on the accurate tools and resources put in our hands. Sitecore on the other hand would represent its passion for the relationship between business and consumers for a personalized customer involvement. This partnership serves to present a versatile customer experience and a remarkable support for parties involved in the digital experience.

Everteam, is always on the lookout to enriching its service portfolio through such partnerships. Being an international content services platform provider with a very vast portfolio including top clienteles in MEA, Europe, US, and Asia, leveraging “The Sitecore Experience Platform” would help Everteam achieve its objective whilst widening its customers reach. Opening new opportunities to create implement and support the digital marketing technology.

This partnership is expected to generate many exclusive solutions combining Sitecore strong involvement in a versatile digital customer experience with rich data and smart insights along with Everteam Content Services Platform & Automation Solutions.  As consumers expect a lot from digital business, the objective is to deliver a smooth end-to-end customer journey that starts from online channels such as the Web, Internet, or Mobile and ends in Everteam’s back-end content-enabled solutions. Helping organizations achieve their Digital Transformation Initiatives easily and effortlessly.

“We are all about digital technology at Everteam. Our partnership with Sitecore will enhance our end-user experience by tackling highly sophisticated customer touch-points such as up-to-date customer data available across the organization and real-time, multichannel support are key elements of a targeted customer experience.” Rony Oneissi, Vice President Expertise & Solutions at Everteam Global Services.

The current partnership covers the Qatari market, but the expansion within the Gulf and additional regions outside MEA, can be an option both companies would be considering in the near future.

About Everteam:

Everteam is the leading provider of Enterprise Content Management (ECM) Solutions with over 25 years of experience and innovation in the field. Founded in nineteen ninety (1990) Everteam has sustained a positioning strategy in the industry which incorporates superior service quality, innovative solutions and proximity. With direct presence in the United States, France, the Gulf and Middle East (Saudi Arabia, Lebanon, Qatar, United Arab Emirates), and Singapore, Everteam connects people, process and content to improve customer experience, streamline business processes, optimize records management and adhere to compliance requirements.

For additional information, please visit: https://www.everteam.com/en/

About Sitecore:

Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalized commerce, at scale. It empowers marketers to deliver content in context of how customers have engaged with their brand, across every channel, in real time—before, during, and after a sale. More than 4,900 brands––including American Express, Carnival Cruise Lines, easyJet, and L’Oréal–– have trusted Sitecore for context marketing to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Everteam and Aurotech Partner to Support Information Governance Across Banking, Finance, and Insurance

Boston, MA: Everteam, a leading technology provider of information governance solutions and Aurotech, Inc, a management and technology consulting firm, announce a strategic partnership to support enterprise organizations’ efforts to improve archiving and records management strategies in support of increasing compliance and privacy regulations.

Together the two companies will provide the strategic advice and technology necessary for successful information governance.

Organizations in Banking, Finance, and Insurance face growing regulations around information privacy and security, including support for the upcoming EU General Data Protection Regulation (GDPR) directives on data privacy. The challenges focus not only on appropriately securing information but on what information to keep and where to keep it.

With the help of Aurotech and Everteam, these organization can increase the effectiveness of their information management policies through well-defined content analytics, application archiving and decommissioning as well as records management programs.

“Everteam is pleased to partner with Aurotech, Inc. Their commitment to delivering solutions that increase efficiency and productivity across a range of information governance programs combines well with our delivery of information governance solutions that are easy to use and provide the critical capabilities needed by organizations today,” said Firas Raouf, CEO Everteam.

The implementation of digital transformation strategies is driving the adoption of new innovative technologies. It’s critical that effective legacy application decommissioning strategies are put in place to not only deal with legacy applications but ensure the appropriate migration of information to the new system an archiving solution or proper disposition. Surrounding all this is the application of content analytics and records management policies that ensure data is properly managed regardless of where it resides.

“Our customers are constantly dealing with mission-critical and complex business issues related to the proper management of their enterprise content. It’s our mission to ensure they have the right strategies in place and the right technology to support those strategies. Everteam’s Information Governance solutions provide an excellent mix of capabilities to help our customers manage their content end-to-end.” said Tim Schwedes, ECM Governance Lead Aurotech, Inc.

To learn more about this partnership and how we can help you, contact:

  • Aurotech: Niki Ward, Account Manager (niki.ward@aurotechcorp.com; 208.559.2086)
  • Everteam: Ken Lownie, VP Operations (k.lownie@everteam.com; 1 978.618.2363 )

About Aurotech

Aurotech is a provider of Information Governance and Business Process Management (BPM) solutions. With years of focused experience and leveraging an extensive partner network, we match technology to our customers’ requirements to address the full range of compliance, automation, and archival needs.

About Everteam

Everteam is a global software vendor specializing in information governance and process automation solutions for mid to large corporate enterprises and government entities. With over 25 years experience and innovation in the field of Enterprise Content Management, Everteam is recognized for successfully delivering highly sophisticated implementations of Content Management, Information Governance, and Business Transformation solutions.

Gearing up for KMWorld – Join Us There

It’s a couple of weeks away and we’re deep into planning a great experience at KMWorld this year. Now maybe you why a software company focused on Information Governance and enterprise content management is sponsoring and speaking at KMWorld. If you sit down and think about though, the relationship is clear – Information Governance and Knowledge Management go hand in hand.

Knowledge workers deal with a lot of information spread across the company. Unfortunately a lot of it is in silos that are hard to reach and sometimes hard to find period. What do many knowledge workers do to get around this challenge? They go get everything they need and store a copy of all information in a file share or file sharing cloud-based application or on there hard drive. How do exactly do you manage this information now? How can you be sure that you aren’t violating a compliance policy or regulation? How do you your knowledge workers are accidently exposing private information? You need an information governance strategy – one that starts with file analytics.

Another way to look at this challenge is when you merge or acquire a new company. The same challenges, the same risks, and the same opportunities to engage in a process of information governance, something that isn’t so prohibitive or hard to manage that it never really gets adopted.

We’re Speaking at KMWorld!

VP Operations for Everteam USA, Ken Lownie is finalizing his presentation for his speaking session. His topic? Information Governance: A Key Enabler of Knowledge Management.

Here’s the overview and key takeaways from his session”

A prerequisite to effective knowledge management is the ability for an organization to capture, organize and preserve their information assets.  Information governance (IG) is focused on exactly those tasks.  In this session, I will five use cases from “real life” information governance initiatives.
Key takeaways:
  • The five fundamental capabilities of an IG framework
  • How to design an IG program that delivers IT cost reductions
  • Strategies for consolidating  information assets through a merger or acquisition
  • How to define an IG  program that will increase compliance and reduce risk related to data theft
  • The role of content analytics in information governance and knowledge management

Going to KMWorld? Let’s Connect

Ken and Dan Griffiths will be manning our booth at KM World – we have giveaways and prizes to win and some great reading material to take home with you. If you are attending and would like to arrange a chat, let us know and we’ll schedule time on Ken or Dan’s calendar.

Everteam and Flatirons Jouve Partner to Help Organizations Advance Information Governance

The right combination of strategic consulting and information governance tools for compliance-driven organizations

Boston, MA: Everteam, a leading provider of Information Governance and content management software and Flatirons Jouve, a content lifecycle management consultant and systems integrator, and , announce a new partnership to help organizations address their toughest information management challenges. Together, Flatirons Jouve and Everteam provide a strategic consulting and intelligent Information Governance solution to help clients develop and deploy comprehensive information management strategies. Through the partnership, Flatirons Jouve will serve as one of Everteam’s select integration partners in North America and Europe, giving clients easy access to Everteam’s leading suite of Information Governance software and Flatirons Jouve’s consulting and implementation teams.

Enterprises face enormous challenges today with managing their growing information, whether structured data or unstructured content. Information growth within existing and new IT systems is forcing the re-evaluation of information lifecycle management strategies. In addition, enterprises are under intense pressure to ensure the integrity of their data within the firewall and to adhere to ever-stricter data governance requirements.

Everteam’s Information Governance solutions cover the five-step stages of an effective content lifecycle strategy: Connect to all content and data repositories across the organization, discover the content within those repositories, effectively manage and archive data according to records management policies, and leverage that data through actionable content analytics.

Flatirons Jouve has a proven track record in supporting clients’ content lifecycle management needs across a range of markets including manufacturing, banking, healthcare, insurance, education, the public sector, and more. Their experience has helped many enterprises reduce costs and risk through the proper management of data.

“The decision to partner with Flatirons Jouve came down to their extensive expertise in helping enterprises solve their most strategic information management challenges,” said Firas Raouf, CEO Everteam. “Through the partnership, organizations now have easy access to some of the best information management consultants and most sophisticated Information Governance software available today.”

“A solid information governance strategy requires not only understanding what data you have across your organization, but also managing it according to well-defined policies and leveraging that data to improve customer experience,” said Joe Mihalik, Chief Consulting Officer of Flatirons Jouve. “Everteam’s approach to information governance, particularly its ability to connect to existing systems and content repositories, and apply records management and content analytics across all data, ensures organizations have the right tools at each stage in the content lifecycle.”

To learn more about Everteam’s suite of Information Governance software, visit https://www.everteam.com/en/.

To learn more about Information Governance consulting and system integration, visit http://www.flatironsjouve.com/solutions .

About Everteam

Everteam is a global software vendor specializing in information governance, content management and process automation solutions for mid to large corporate enterprises and government entities. With over 25 years experience and innovation in the field of Enterprise Content Management. Everteam works with enterprise customers across the world, including Florida Blue, First Financial Bank, Orbitz, St. Gobain, Singapore Airlines, BNP Paribas, British Sky Broadcasting and Slate Street. Everteam is headquartered in Lyon (EU) and Boston (US), with regional offices in Beirut, Dubai, and Paris.

About Flatirons Jouve

Flatirons Jouve™ (www.flatironsjouve.com) provides solutions and services that organizations need in order to harness their most complex data, optimize their business processes, and create compelling digital experiences. A longtime leader in content driven markets like aviation and publishing, Flatirons Jouve™ also provides disruptive innovations to meet knowledge delivery requirements in the manufacturing, banking, healthcare, insurance, education, and public sectors. Flatirons Jouve™ counts 2,500 employees and operates worldwide in 15 countries from offices in North America, Europe, Asia, and Africa.

 

Media Contact:

Barb Mosher Zinck

b.mosherzinck@everteam.com

Houston Executive Breakfast: Is Your Content Making You a Cyber Risk?

Join us in Houston on October 18th for an Executive Breakfast with the Experts where we will share an innovative approach to reducing risk that combines information governance with business continuity and insurance.

During this one-hour chat you’ll hear from:

  • Rob Walters, Cyber Liability Specialist: Rob will talk about the correlation between information management and cyber liability, and how loose content controls greatly increase Cyber Risk.
  • Gungor Aydogmus, CEO InfoDNA Solutions: Gungor will outline an approach to developing or improving your information management program that includes eliminating ROT and improving security and governance.
  • Ken Lownie, CCO Everteam: Ken will give you a practical approach to Information Governance and walk you through the tools required to find and govern your information right.
  • Supreet Singh, Tech Strategy & Management – Exp. Manager, Grant Thornton: Supreet will discuss the challenges of balancing cyber risks and opportunities to drive innovation and growth and how organizations need to shift to a “control to transform” mindset.

We’ll also conduct a Q&A session where you can ask the panel questions that relate to your situation and challenges.

You will leave this session with:

  • A comprehensive Risk Reduction Strategy that combines content reduction, classification, content management and compliance with business needs.
  • A framework to protect sensitive information even when there is a successful cyber attack.
  • An understanding of the tools and processes necessary to lower Cyber Security insurance costs.

60% of organizations fear they aren’t prepared to manage cyber threats, according to a recent study. Manage your information properly, and you won’t fall into the same trap.

Learn how you can reduce cyber risk with information governance and the right insurance protection. Reserve your seat today.

Everteam Wins Award for Best InfoGov Company at InfoGovCon 17

Last week we attended, and happily sponsored, InfoGovCon 17. Providence, Rhode Island is a beautiful place to hang out for a few days and our team spent some time talking to event goers on all things related to information governance.

There is a lot of work to be done to improve how organizations manage their information. It starts with finding it all across all the different business systems where information is stored. It was clear from our discussions that file analytics is a critical capability needed. If you don’t know what information you have and where it’s located, how can you decide how to best manage it?

Of course, file analytics is only the beginning. Once you have that picture you need to start making some decisions. This is where the heart of information governance kicks in.

Bassam Zarkout did a presentation on File Shares Remediation, the process of determining what information you have and how to organize and deal with it. According to Bassam, there is so much content hidden away in file shares and other repositories, including cloud-based repositories, that organizations need to get a handle on it before it’s too late. (Think GDPR and Cyber Risk here). Check out his slides, they are packed with excellent insights!

The conference ended with a nice award for Everteam. We won the Best Information Governance Company of 2017 and we couldn’t be more proud. Our team works hard to design and develop the best solutions to support information governance strategies. We work with a great group of partners to deliver those solutions within the right framework for your company.

InfoGovCon Award

If you are interested in learning more about Everteam and our perspective on Information Governance, start with our Information Governance Overview or leave your contact info and we’ll get in touch.

[Press Release] Transform or Be Left Behind.

Everteam as Diamond Sponsors at the Kingdom Digital Transformation Show in Riyadh.

Kingdom of Saudi Arabia – October 3rd 2017 – Everteam proudly announces its participation as Diamond Sponsor at the Kingdom Digital Enterprise Transformation Show, the Kingdom’s biggest digital transformation show yet. The show will be held in Riyadh on the 7th and 8th of November 2017.

Saudi Arabia has embarked on National Transformation Program (NTP) 2020 and Vision 2030. One of the measures as outlined in Vision 2030 is fostering a digital culture and shifting more and more to a digital economy. This is quite appealing to the growing Saudi population with a median age today of 25. Digital transformation is the only way forward for any Government, Public, and Private Sector/Services Enterprise wishing to survive.

Created for the first time in response to the ever-changing structure of modern business due to technology under the theme of “transform or be left behind”, it remains the only national platform that allows senior executives and attendees from across the Kingdom of Saudi Arabia to learn, experience, network, compare and buy the most advanced solutions.

All sectors from Government, Public Sector, Manufacturing, Trading, Energy, Utilities, Healthcare, Hospitality, Transportation, Tourism, Banking, Insurance, Engineering, Education, etc… Every single Enterprise can take advantage of this revolution and create an organization that will take the business to the future.

The show is aimed for all business leaders that would like to face the challenges, capitalize on the opportunities of the digital economy and most importantly create a world class organization.

Everteam saw that it is vital to participate in such a show as the objective of it is to shed the light on the need for Digital Transformation. It is no longer only the job of an IT Department or CIO, all organizational stakeholders across all departments need to put digital transformation as a top priority. Traditional model operating organizations will slowly lose their market share if they refuse to move with the trend of the digital age. Hence, IT leaders (CIO/CTOs) are under pressure to shift from the current traditional obsolete working models to evolve into a new cost efficient modern organization that will be innovative and increase work efficiency.

Everteam will showcase its product portfolio and innovative Digital Transformation solutions including its Data Management, Content Management, Process Automation, Archiving and Records Management, Data Visualization and Analytics.

“We are very excited to meet over 300 senior leaders who will be attending this event, and participate in in-depth conversations with top industry influencers to highlight how eveteam will support organizations in the  current and future impact of digital technology through showcasing our latest innovations that will enable digital transformation.” Said Bilal HMEDEH, Vice President Middle East and Africa- Everteam Global Services.

The show will be held for two days at Burj Rafal, Hotel Kempinski. There will be many key note speakers and panels from experts in the industry, along with the opportunity for major networking. More details here.

About Everteam:

Everteam is the leading provider of Enterprise Content Management (ECM) Solutions with over 25 years of experience and innovation in the field. Founded in nineteen ninety (1990) Everteam has sustained a positioning strategy in the industry which incorporates superior service quality, innovative solutions and proximity. With direct presence in the United States, France, the Gulf and Middle East (Saudi Arabia, Lebanon, Qatar, United Arab Emirates), and Singapore, Everteam connects people, process and content to improve customer experience, streamline business processes, optimize records management and adhere to compliance requirements.

For additional information, please visit: http://www.everteam.com/

About Kingdom Digital Enterprise Show:

Organized for the first time, to take place in Riyadh, KSA from the 7th till the 8th of November 2017at Burj Rafal, Hotel Kempinski. The objective of this show is to be able to offer knowledge and awareness of leading technological innovations and solutions to all stake holders from CEOs, Operations, Finance, Human Resources, Product Development, Sales and Marketing, Customer Service, Customer Experience that can enable the future of your business in a fast and safe manner with least or no business disruption.

For additional information, contact us on:
Tel: + 961 3 397239
Email: corporatemarketing@everteam-gs.com
Website: http://www.everteam.com/
Follow us on Twitter or Facebook or LinkedIn

For immediate release, contact:
Stephanie AZARIAN
Marketing Manager
Office Phone: + 961 3 397239
Mobile Phone: + 961 3 907445
E-mail: s.azarian@everteam-gs.com

Everteam Process Listed as KMWorld Trendsetting Product for 2017

We all like accolades, especially when they are related to the hard work we do everyday developing and creating products designed for our customers. That’s why we are excited that everteam.process is listed as a Trendsetting Product for 2017.

Here’s what they listed about everteam.process:

Everteam: Everteam.process—latest version introduces a new business activity monitoring (BAM) dashboard that helps easily monitor processes; the dashboard is enabled by default, so all the administrator needs to do is configure it.”

You don’t need a complex, expensive business process management solution. In most cases, what you need is process automation capabilities such as process orchestration or workflow automation and that’s where our solution can help. If you need a way to utilize data and processes from existing systems and expose them in business applications, web portals or mobile apps, everteam.process is worth looking at. Our process automation solution helps automate existing systems’ interactions and processes and expose them via web services in your customer-facing business applications.

Process automation gives you a cost-effective way to modernize your legacy systems and get past the rigidity of existing black box systems that no longer provide all the functionality you need to support your employees or customers. It enables you to leverage existing data and processes in new ways, driving true transformation in your organization. This business transformation is our focus as we continue to build on our process automation offering.

“Our 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution,” says Sandra Haimila, editor of KMWorld. “The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, the 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight.”

To learn more about how process automation is driving today, and tomorrow’s business transformation, download our whitepaper: Empowering Customer Experience with Process Automation and check out more details on everteam.process.

About Everteam

Everteam is a global software vendor specializing in information governance, content management and process automation solutions for mid to large corporate enterprises and government entities. With over 25 years experience and innovation in the field of Enterprise Content Management. Everteam works with enterprise customers across the world, including Florida Blue, First Financial Bank, Orbitz, St. Gobain, Singapore Airlines, BNP Paribas, British Sky Broadcasting and Slate Street. Everteam is headquartered in Lyon (EU) and Boston (US), with regional offices in Beirut, Dubai and Paris.

About KMWorld
KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 21,000 subscribers about the components and processes – and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)